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Payment History

Look up past transactions, verify charges, and reprint receipts.

Accessing Payment History

  1. From the dashboard, tap Payments
  2. Tap History tab at the top
  3. The screen shows today's transactions by default

Or say: "Hey Maximus, show payment history"


Transaction List

Each entry in the history shows:

FieldDescription
TimeWhen the payment was processed
Table / Order #Associated table or order
AmountTotal charged
TypeCard, cash, mobile, gift card
StatusCompleted, refunded, voided
StaffWho processed the payment

Tap any transaction to see full details including itemized receipt, tip, and payment method.


Searching Transactions

Use the search bar and filters to find specific payments:

By Date

  1. Tap the date picker at the top
  2. Select a single date or date range
  3. Results update immediately

By Amount

  1. Tap Filters
  2. Enter a minimum and/or maximum amount
  3. Tap Apply

By Payment Type

Filter to see only specific methods:

  • Credit / Debit card
  • Cash
  • Mobile pay (Apple Pay, Google Pay)
  • Gift card
  • OlympusPay
  • Split payments

By Status

  • Completed -- successful payments
  • Refunded -- fully or partially refunded
  • Voided -- canceled before settlement

By Keyword

Type an order number, table number, or last four digits of a card into the search bar.


Transaction Details

Tap a transaction to see:

  • Full itemized receipt (each menu item, modifiers, prices)
  • Tax breakdown
  • Tip amount
  • Payment method and last four digits
  • Timestamp and staff member
  • Refund or void history (if applicable)

Reprinting Receipts

From Transaction Details

  1. Open the transaction
  2. Tap Reprint Receipt
  3. Choose printer or email:
    • Printer -- sends to the default receipt printer
    • Email -- enter or confirm the customer's email address

Batch Reprint

To reprint multiple receipts (e.g., end-of-day audit):

  1. Tap Select in the top-right corner
  2. Check the transactions you need
  3. Tap Reprint Selected
  4. All receipts print in sequence

Exporting History

Managers can export transaction data:

  1. Tap the Export icon
  2. Choose format: CSV or PDF
  3. Select date range
  4. File is sent to the manager's email or downloaded

Permissions

RoleCan ViewCan ReprintCan Export
ServerOwn transactionsYesNo
CashierOwn transactionsYesNo
ManagerAll transactionsYesYes

Voice Commands

SayAction
"Show payment history"Open history screen
"Find payment for table 5"Search by table
"Show refunds today"Filter refunded transactions
"Reprint last receipt"Reprint most recent transaction