Voice AI Commands - "Hey Maximus"
Use voice commands for hands-free operation during busy service.
Getting Started
Activating Voice
Say: "Hey Maximus" followed by your command.
Example: "Hey Maximus, add a burger to table 5"
Tips for Best Results
- Speak clearly - Normal pace, facing device
- Reduce background noise - Step away from kitchen if possible
- Use natural language - Talk like you're asking a coworker
- Wait for the chime - Indicates Maximus is listening
Order Commands
Adding Items
| Say | What Happens |
|---|---|
| "Add a burger to table 5" | Adds burger to table 5's order |
| "Add two Caesar salads" | Adds 2 salads to current order |
| "Add a Coke, no ice" | Adds modified item |
Modifying Items
| Say | What Happens |
|---|---|
| "Make that medium rare" | Sets temperature modifier |
| "Add extra cheese" | Adds modifier to last item |
| "Remove the onions" | Removes ingredient |
Removing Items
| Say | What Happens |
|---|---|
| "Remove the burger" | Takes burger off order |
| "Remove the last item" | Removes most recent addition |
| "Clear the order" | Removes all items (needs confirm) |
Sending Orders
| Say | What Happens |
|---|---|
| "Send to kitchen" | Sends current order |
| "Fire table 5's order" | Submits the order |
Table & Order Status
Checking Orders
| Say | What Happens |
|---|---|
| "What's on table 5?" | Lists items for table 5 |
| "What did table 3 order?" | Shows table 3's order |
| "Check order 42" | Shows order details |
Order Status
| Say | What Happens |
|---|---|
| "Status of table 5's order?" | Shows prep progress |
| "Is table 3's food ready?" | Kitchen status |
| "How long for order 42?" | Estimated time |
Table Information
| Say | What Happens |
|---|---|
| "What tables are open?" | Lists available tables |
| "Show my tables" | Your assigned section |
| "Who has table 8?" | Shows assigned server |
Payment Commands
| Say | What Happens |
|---|---|
| "Print check for table 5" | Prints the bill |
| "Payment for table 3" | Opens payment screen |
| "Split table 4 two ways" | Equal split |
| "Total for table 2?" | Tells you the amount |
Time Clock Commands
| Say | What Happens |
|---|---|
| "Clock me in" | Starts your shift |
| "Clock me out" | Ends your shift |
| "Start my break" | Begins break time |
| "End my break" | Returns from break |
| "What time did I clock in?" | Shows clock-in time |
| "How many hours today?" | Current shift hours |
Help & Information
Getting Help
| Say | What Happens |
|---|---|
| "Help with splitting checks" | Shows guide |
| "How do I process a refund?" | Step-by-step help |
| "What can you do?" | Lists capabilities |
Menu Questions
| Say | What Happens |
|---|---|
| "What's in the pasta primavera?" | Lists ingredients |
| "Is the salmon gluten-free?" | Checks allergens |
| "What are today's specials?" | Lists specials |
Quick Info
| Say | What Happens |
|---|---|
| "What time is it?" | Current time |
| "What's the Wi-Fi password?" | (If configured) |
| "What's the phone number here?" | Restaurant phone |
Manager Commands
Additional commands for managers:
Analytics
| Say | What Happens |
|---|---|
| "What were sales today?" | Today's revenue |
| "Compare to yesterday" | Day-over-day |
| "What's our top seller?" | Best selling item |
| "Show labor cost" | Labor percentage |
Staff
| Say | What Happens |
|---|---|
| "Who's clocked in?" | List of active staff |
| "Who's working tomorrow?" | Tomorrow's schedule |
| "What's server 3's sales?" | Staff performance |
Operations
| Say | What Happens |
|---|---|
| "86 the salmon" | Marks item unavailable |
| "Un-86 the salmon" | Restores availability |
| "Set happy hour pricing" | Activates pricing tier |
Kitchen Commands
For kitchen staff:
| Say | What Happens |
|---|---|
| "Bump order 42" | Completes the order |
| "Recall last order" | Brings back bumped order |
| "What's the all-day count?" | Running item totals |
| "How many burgers?" | Count of specific item |
Combining Commands
You can be conversational:
You: "Hey Maximus, add a burger to table 5" Maximus: "Added burger to table 5. Anything else?" You: "Make it medium with no onions" Maximus: "Updated: Burger, medium, no onions" You: "And add a Coke" Maximus: "Added Coke to table 5" You: "That's all, send it" Maximus: "Order sent to kitchen"
Handling Mistakes
Corrections
If Maximus misunderstood:
- "No, I said cheeseburger"
- "That's wrong, I meant table 3"
- "Cancel that"
Undo
| Say | What Happens |
|---|---|
| "Undo" | Reverses last action |
| "Cancel that" | Cancels command |
| "Never mind" | Ignores the request |
Privacy & Listening
When Maximus Listens
- Only activates after "Hey Maximus"
- Stops listening after completing command
- No passive listening
Visual Indicators
| Indicator | Status |
|---|---|
| Microphone icon gray | Not listening |
| Microphone icon blue | Ready for command |
| Animated waves | Processing speech |
| Checkmark | Command completed |
Troubleshooting
Not Responding
- Check microphone permissions
- Ensure device isn't muted
- Try "Hey Maximus" again
- Move to quieter area
Misunderstood Commands
- Speak more slowly
- Reduce background noise
- Try rephrasing
- Use manual input as backup
Voice Not Available
If voice feature is down:
- Use touch input instead
- All functions still available manually
- Report to manager
Tips for Efficient Voice Use
- During rush: Voice is faster than tapping for quick orders
- Hands full: Perfect when carrying plates
- On the floor: Get info without returning to POS
- Be specific: "Add a chicken Caesar to table 5" is better than "Add a salad"
- Use naturally: Talk like you would to a coworker
Quick Reference Card
Print this for staff reference:
VOICE COMMANDS - "HEY MAXIMUS"
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ORDERS
Add [item] to table [#]
What's on table [#]?
Send to kitchen
TABLES
What tables are open?
Show my tables
PAYMENTS
Print check for table [#]
Total for table [#]?
TIME CLOCK
Clock me in/out
Start/End my break
HELP
Help with [topic]
What can you do?
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