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Voice AI Commands - "Hey Maximus"

Use voice commands for hands-free operation during busy service.

Getting Started

Activating Voice

Say: "Hey Maximus" followed by your command.

Example: "Hey Maximus, add a burger to table 5"

Tips for Best Results

  1. Speak clearly - Normal pace, facing device
  2. Reduce background noise - Step away from kitchen if possible
  3. Use natural language - Talk like you're asking a coworker
  4. Wait for the chime - Indicates Maximus is listening

Order Commands

Adding Items

SayWhat Happens
"Add a burger to table 5"Adds burger to table 5's order
"Add two Caesar salads"Adds 2 salads to current order
"Add a Coke, no ice"Adds modified item

Modifying Items

SayWhat Happens
"Make that medium rare"Sets temperature modifier
"Add extra cheese"Adds modifier to last item
"Remove the onions"Removes ingredient

Removing Items

SayWhat Happens
"Remove the burger"Takes burger off order
"Remove the last item"Removes most recent addition
"Clear the order"Removes all items (needs confirm)

Sending Orders

SayWhat Happens
"Send to kitchen"Sends current order
"Fire table 5's order"Submits the order

Table & Order Status

Checking Orders

SayWhat Happens
"What's on table 5?"Lists items for table 5
"What did table 3 order?"Shows table 3's order
"Check order 42"Shows order details

Order Status

SayWhat Happens
"Status of table 5's order?"Shows prep progress
"Is table 3's food ready?"Kitchen status
"How long for order 42?"Estimated time

Table Information

SayWhat Happens
"What tables are open?"Lists available tables
"Show my tables"Your assigned section
"Who has table 8?"Shows assigned server

Payment Commands

SayWhat Happens
"Print check for table 5"Prints the bill
"Payment for table 3"Opens payment screen
"Split table 4 two ways"Equal split
"Total for table 2?"Tells you the amount

Time Clock Commands

SayWhat Happens
"Clock me in"Starts your shift
"Clock me out"Ends your shift
"Start my break"Begins break time
"End my break"Returns from break
"What time did I clock in?"Shows clock-in time
"How many hours today?"Current shift hours

Help & Information

Getting Help

SayWhat Happens
"Help with splitting checks"Shows guide
"How do I process a refund?"Step-by-step help
"What can you do?"Lists capabilities
SayWhat Happens
"What's in the pasta primavera?"Lists ingredients
"Is the salmon gluten-free?"Checks allergens
"What are today's specials?"Lists specials

Quick Info

SayWhat Happens
"What time is it?"Current time
"What's the Wi-Fi password?"(If configured)
"What's the phone number here?"Restaurant phone

Manager Commands

Additional commands for managers:

Analytics

SayWhat Happens
"What were sales today?"Today's revenue
"Compare to yesterday"Day-over-day
"What's our top seller?"Best selling item
"Show labor cost"Labor percentage

Staff

SayWhat Happens
"Who's clocked in?"List of active staff
"Who's working tomorrow?"Tomorrow's schedule
"What's server 3's sales?"Staff performance

Operations

SayWhat Happens
"86 the salmon"Marks item unavailable
"Un-86 the salmon"Restores availability
"Set happy hour pricing"Activates pricing tier

Kitchen Commands

For kitchen staff:

SayWhat Happens
"Bump order 42"Completes the order
"Recall last order"Brings back bumped order
"What's the all-day count?"Running item totals
"How many burgers?"Count of specific item

Combining Commands

You can be conversational:

You: "Hey Maximus, add a burger to table 5" Maximus: "Added burger to table 5. Anything else?" You: "Make it medium with no onions" Maximus: "Updated: Burger, medium, no onions" You: "And add a Coke" Maximus: "Added Coke to table 5" You: "That's all, send it" Maximus: "Order sent to kitchen"


Handling Mistakes

Corrections

If Maximus misunderstood:

  • "No, I said cheeseburger"
  • "That's wrong, I meant table 3"
  • "Cancel that"

Undo

SayWhat Happens
"Undo"Reverses last action
"Cancel that"Cancels command
"Never mind"Ignores the request

Privacy & Listening

When Maximus Listens

  • Only activates after "Hey Maximus"
  • Stops listening after completing command
  • No passive listening

Visual Indicators

IndicatorStatus
Microphone icon grayNot listening
Microphone icon blueReady for command
Animated wavesProcessing speech
CheckmarkCommand completed

Troubleshooting

Not Responding

  1. Check microphone permissions
  2. Ensure device isn't muted
  3. Try "Hey Maximus" again
  4. Move to quieter area

Misunderstood Commands

  1. Speak more slowly
  2. Reduce background noise
  3. Try rephrasing
  4. Use manual input as backup

Voice Not Available

If voice feature is down:

  1. Use touch input instead
  2. All functions still available manually
  3. Report to manager

Tips for Efficient Voice Use

  1. During rush: Voice is faster than tapping for quick orders
  2. Hands full: Perfect when carrying plates
  3. On the floor: Get info without returning to POS
  4. Be specific: "Add a chicken Caesar to table 5" is better than "Add a salad"
  5. Use naturally: Talk like you would to a coworker

Quick Reference Card

Print this for staff reference:

VOICE COMMANDS - "HEY MAXIMUS"
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ORDERS
Add [item] to table [#]
What's on table [#]?
Send to kitchen

TABLES
What tables are open?
Show my tables

PAYMENTS
Print check for table [#]
Total for table [#]?

TIME CLOCK
Clock me in/out
Start/End my break

HELP
Help with [topic]
What can you do?
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