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Voice AI for Managers - "Hey Maximus"

Your AI-powered management assistant for instant insights and actions.

Overview​

"Hey Maximus" is your voice-activated assistant that can answer questions about your business, run reports, and take actions - all hands-free.

Getting Started​

Activating Voice​

Say: "Hey Maximus" followed by your question or command.

Example: "Hey Maximus, what were sales yesterday?"

Best Results​

  1. Wait for the listening indicator
  2. Speak in normal, conversational tone
  3. Be specific when possible
  4. Follow up for more detail

Analytics & Insights​

Sales Questions​

AskGet
"What were sales today?"Today's revenue total
"How did we do yesterday?"Yesterday's summary
"Compare today to last week"Week-over-week comparison
"What's our best day this month?"Peak sales day
"Show sales trend for the week"7-day chart

Performance Questions​

AskGet
"What's our top seller?"Best selling item
"What's not selling?"Low performers
"What's the average check?"Avg ticket size
"How many covers today?"Guest count

Labor Questions​

AskGet
"What's labor cost today?"Labor as % of sales
"Who's clocked in?"Active staff list
"Is anyone in overtime?"OT warnings
"What's sales per labor hour?"Efficiency metric

Operational Questions​

AskGet
"What's the wait time?"Current guest wait
"How long are tickets taking?"Kitchen times
"What's 86'd right now?"Unavailable items
"How's the kitchen doing?"Kitchen status

Taking Actions​

SayAction
"86 the salmon"Mark unavailable
"Un-86 the salmon"Restore availability
"What's 86'd?"List unavailable items

Pricing​

SayAction
"Turn on happy hour"Activate happy hour pricing
"End happy hour"Return to normal pricing
"Set lunch specials"Activate lunch pricing tier

Staff​

SayAction
"Send break reminder to John"Notify staff member
"Who's scheduled tomorrow?"Tomorrow's schedule
"Call in extra help"Alert on-call staff

Complex Questions​

Maximus can handle multi-part questions:

Comparative Analysis​

  • "How does this week compare to last week?"
  • "Are we up or down from last month?"
  • "What day of the week is busiest?"

Trend Analysis​

  • "Is the burger selling better or worse than last month?"
  • "Show me labor cost trend for the past 30 days"
  • "Are ticket times getting longer?"

Predictive Insights​

  • "How much will we make today?" (Forecast)
  • "Will we hit our sales target?"
  • "Do we have enough staff for tonight?"

Conversation Context​

Maximus remembers context in a conversation:

You: "What were sales yesterday?" Maximus: "Yesterday's sales were $12,450" You: "How does that compare to last week?" Maximus: "That's up 8% from the same day last week..." You: "What was our top seller?" Maximus: "Yesterday your top seller was the Ribeye Steak..."

Alert Notifications​

Maximus can proactively alert you:

Types of Alerts​

AlertWhen
Overtime warningStaff approaching 40 hours
Low inventoryCritical items running low
Kitchen backupTicket times exceeding targets
High wait timeGuest wait over threshold
Revenue milestoneHit sales targets

Managing Alerts​

  • "Turn off overtime alerts"
  • "Notify me when sales hit $10k"
  • "Alert me if kitchen backs up"

Customizing Voice AI​

Setting Preferences​

  1. Go to Settings → Voice AI
  2. Configure:
    • Wake word sensitivity
    • Alert preferences
    • Default time periods
    • Favorite metrics

Training Maximus​

Maximus learns your preferences:

  • Frequently asked questions
  • Common action patterns
  • Preferred metrics

Voice AI on Different Devices​

Mobile App​

  • Full functionality
  • Push notifications for alerts
  • Continues working in background

POS Terminal​

  • Available during slow periods
  • Hands-free while processing orders
  • Quick status checks

Kitchen Display​

  • Limited to kitchen-relevant commands
  • "What's the all-day count?"
  • "How many burgers working?"

Privacy & Security​

When Listening​

  • Only activates after "Hey Maximus"
  • Stops listening after command completes
  • No passive recording

Data Access​

  • Only accesses data you have permission to view
  • Manager commands require manager login
  • Sensitive data protected

Audio Processing​

  • Processed securely in cloud
  • Not stored after processing
  • Encrypted in transit

Troubleshooting​

Not Responding​

  1. Check microphone permissions
  2. Ensure device isn't muted
  3. Reduce background noise
  4. Try "Hey Maximus" again

Wrong Information​

  1. Check the time period context
  2. Clarify your question
  3. Specify exact metrics needed
  4. Report issues for improvement

Feature Not Available​

Some features require:

  • Manager permissions
  • Specific integrations
  • Location-level settings

Quick Reference​

MANAGER VOICE COMMANDS
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ANALYTICS
  "What were sales [today/yesterday/this week]?"
  "What's the average check?"
  "What's our top seller?"
  "Compare to last [week/month/year]"

LABOR
  "What's labor cost?"
  "Who's clocked in?"
  "Anyone in overtime?"

OPERATIONS
  "What's 86'd?"
  "How's the kitchen?"
  "What's the wait time?"

ACTIONS
  "86 the [item]"
  "Turn on happy hour"
  "Show me the dashboard"
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