Settings & Configuration
Customize your restaurant's setup.
Settings Areas
| Area | What to Configure |
|---|---|
| Location | Hours, contact info, address |
| Menu | Categories, items, modifiers |
| Tables | Floor plan, sections |
| Payments | Tips, payment methods |
| Staff | Roles, permissions |
| Printers | Receipt and kitchen printers |
Accessing Settings
- Log in as manager
- Go to Settings in navigation
- Select the category
Location Settings
Changes Affect Live Orders
Changing location settings like hours, address, or phone number updates immediately across all customer-facing channels. Active orders in progress may be affected if you change critical settings during service hours.
Configure basic info:
- Restaurant name
- Address
- Phone number
- Operating hours
- Tax rates
Payment Settings
Configure payment handling:
- Accepted payment types
- Tip suggestions (18%, 20%, 22%)
- Auto-gratuity rules
- Receipt options
Table Settings
Configure your floor:
- Table layout
- Section definitions
- Server assignments
- Table turn targets
Printer Settings
Configure hardware:
- Receipt printer
- Kitchen printers by station
- Ticket format
Staff Roles
Define permissions:
- What each role can access
- Manager approval requirements
- Void/comp limits
Notification Settings
Configure alerts and notifications:
| Setting | Options |
|---|---|
| Order alerts | Sound, vibration, both |
| Low inventory | Email, push, SMS |
| Staff clock-in | Push notification |
| Large orders | Threshold amount for alert |
| Void requests | Immediate manager alert |
Tax Configuration
Set up tax rates for your location:
- Go to Settings > Taxes
- Add tax rates by type:
- Sales tax - Standard rate
- Alcohol tax - If applicable
- Takeout tax - May differ from dine-in
- Set tax-inclusive pricing if needed
- Configure tax exemptions
Integration Settings
Connect third-party services:
| Integration | Purpose |
|---|---|
| Accounting | QuickBooks, Xero sync |
| Payroll | ADP, Gusto export |
| Delivery | DoorDash, UberEats, Grubhub |
| Reservations | OpenTable, Resy |
Security Settings
Protect your data:
- PIN requirements - Minimum length, complexity
- Session timeout - Auto-logout duration
- Manager overrides - Which actions require approval
- Audit logging - Track all changes
Voice Commands
| Say | Action |
|---|---|
| "Open settings" | Navigate to settings |
| "Change hours" | Go to operating hours |
| "Show tax rates" | Display current tax configuration |
| "Who can void?" | Show void permissions |
Troubleshooting
Settings Not Saving
- Check internet connection
- Verify manager permissions
- Look for validation errors
- Try refreshing the page
Printer Not Appearing
- Verify printer is powered on
- Check network connection
- Re-run printer discovery
- Restart the printer
Tax Calculations Wrong
- Verify tax rate percentages
- Check item tax categories
- Review tax-inclusive settings
- Contact support if needed
Best Practices
- Review regularly - Check settings monthly
- Document changes - Note why settings changed
- Test after changes - Verify with test order
- Backup before major changes - Export current settings
- Train staff - Communicate setting changes