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Staff Tip Pool Configuration

The Staff Tip Pool Configuration page lets managers assign individual employees to the appropriate tip pools, review their distributions, and generate reports for payroll processing.

Assigning Staff to Pools

Each staff member can be assigned to one or more tip pools based on their role and work location.

  1. Navigate to Staff > Team Members and select an employee
  2. Open the Tip Pools tab on their profile
  3. Select the pools they should participate in
  4. Set their role within each pool (contributor, recipient, or both)
  5. Save — assignments take effect on the next scheduled shift

Assignment Rules

ScenarioConfiguration
Server works FOH and bar shiftsAssign to both FOH Pool and Bar Pool; active pool determined by clocked-in role
Busser receives from pool onlyAssign as recipient only — no contribution required
New hire in trainingExclude from pools until training period ends (set a start date)
Staff transfers between locationsPool assignments are per-location; update after transfer

Bulk assignment is available from Staff > Tip Pool Assignments where you can select multiple employees and assign them to a pool in a single action.

Viewing Distributions

Staff members can view their own tip distributions in the employee self-service app. Managers have access to all distributions across the team.

Per-Shift View

After each shift closes, the distribution detail shows:

  • Pool total — aggregate tips collected for the pool that shift
  • Employee share — the individual's calculated portion
  • Calculation method — which rule was applied (equal, hours-based, points-based)
  • Hours worked — if the distribution is hours-based, the hours used in the calculation

Pay-Period Summary

The pay-period view aggregates all shifts into a single summary per employee, ready for payroll export:

  • Total tip pool income for the period
  • Total cash tips declared (non-pooled)
  • Combined tip income
  • Effective hourly rate including tips

Tip Reporting

Generate reports from Reports > Staff Tips for payroll and compliance needs:

ReportDescriptionFrequency
Payroll ExportPer-employee tip totals formatted for your payroll providerEach pay period
Tip Distribution DetailLine-by-line breakdown of every pool distributionOn demand
Annual Tip SummaryYear-to-date totals for W-2 preparationAnnually
Compliance AuditVerifies minimum wage compliance for all tipped shiftsMonthly recommended

Reports can be exported as CSV for import into payroll systems or as PDF for record-keeping.

Staff Self-Service

Employees access their tip information through the staff mobile app:

  • View current and past shift tip distributions
  • See running totals for the current pay period
  • Declare cash tips received outside of pooled amounts
  • Download annual tip summaries for personal tax filing