Delivery Platform Integration
Connect to major delivery platforms and manage all orders from one place.
Overview
Restaurant Revolution integrates with leading delivery platforms to:
- Receive orders directly into your POS
- Sync menus automatically across platforms
- Track commissions and profitability
- Coordinate drivers efficiently
- Analyze performance across all channels
Supported Platforms
| Platform | Order Integration | Menu Sync | Driver Tracking |
|---|---|---|---|
| DoorDash | ✓ | ✓ | ✓ |
| UberEats | ✓ | ✓ | ✓ |
| Grubhub | ✓ | ✓ | ✓ |
| Postmates | ✓ | ✓ | ✓ |
| Caviar | ✓ | ✓ | ✓ |
| Seamless | ✓ | ✓ | - |
How It Works
┌─────────────────────────────────────────────────────────────────┐
│ DELIVERY INTEGRATION │
├─────────────────────────────────────────────────────────────────┤
│ │
│ ┌──────────┐ ┌──────────┐ ┌──────────┐ ┌──────────┐ │
│ │ DoorDash │ │ UberEats │ │ Grubhub │ │ Postmates│ │
│ └────┬─────┘ └────┬─────┘ └────┬─────┘ └────┬─────┘ │
│ │ │ │ │ │
│ └─────────────┴─────────────┴─────────────┘ │
│ │ │
│ ▼ │
│ ┌───────────────────────┐ │
│ │ Order Aggregator │ │
│ │ (Unified Inbox) │ │
│ └───────────┬───────────┘ │
│ │ │
│ ┌─────────────┼─────────────┐ │
│ ▼ ▼ ▼ │
│ ┌────────┐ ┌────────┐ ┌────────┐ │
│ │ POS │ │ KDS │ │ Reports│ │
│ └────────┘ └────────┘ └────────┘ │
│ │
└─────────────────────────────────────────────────────────────────┘
Key Benefits
Unified Order Management
- All delivery orders appear in one queue
- No switching between tablets
- Consistent order processing workflow
- Reduced errors and missed orders
Automatic Menu Sync
- Update menu once, sync everywhere
- Real-time 86'd item updates
- Price consistency across platforms
- Modifier and customization sync
Financial Visibility
- Track commissions by platform
- Compare profitability
- Analyze order patterns
- Optimize menu pricing
Operational Efficiency
- Consolidated reporting
- Prep time optimization
- Driver coordination
- Peak hour management
Getting Started
Prerequisites
- Restaurant Revolution Professional plan or higher
- Active accounts with delivery platforms
- API access credentials from each platform
Setup Steps
- Connect Platforms - Link your delivery accounts
- Map Menu - Sync your menu to each platform
- Configure Settings - Set prep times and acceptance rules
- Go Live - Start receiving orders
See Platform Setup for detailed instructions.
Order Flow
- Customer orders on delivery app (DoorDash, UberEats, etc.)
- Order received by Restaurant Revolution
- Auto-accepted or manual acceptance (configurable)
- Sent to KDS for preparation
- Driver notified when ready
- Order completed and synced back to platform
Quick Stats Dashboard
View delivery performance at a glance:
| Metric | Description |
|---|---|
| Orders Today | Total delivery orders |
| Revenue | Gross delivery sales |
| Avg Ticket | Average order value |
| Commission | Platform fees paid |
| Net Revenue | After commission |
| Avg Prep Time | Kitchen performance |
Voice Commands
| Task | Say |
|---|---|
| Check orders | "Show delivery orders" |
| Platform status | "DoorDash status" |
| Pause orders | "Pause UberEats" |
| Resume orders | "Resume all delivery" |
| Today's stats | "Delivery sales today" |
Related Guides
- Platform Setup - Connect delivery platforms
- Managing Orders - Handle delivery orders
- Menu Sync - Keep menus updated
- Analytics - Track performance