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Gennie: AI Business Assistant

Gennie is your 24/7 business analyst and operations assistant. Instead of clicking through reports or settings, you can simply ask Gennie questions or give commands in plain English (or via Voice).

Accessing Gennie​

Gennie is available throughout the Manager Portal and Mobile App:

  • Desktop: Click the ✨ icon in the bottom-right corner.
  • Mobile: Tap the microphone icon or the "Ask Gennie" bar.
  • Voice: On supported devices, say "Hey Gennie".

Capabilities​

1. Conversational Analytics​

Ask complex questions about your data without building custom reports.

  • "How were sales last Friday compared to the Friday before?"
  • "What is my top-selling item this month?"
  • "Show me labor cost percentage for the last 3 hours."
  • "Why is food cost high this week?" (Gennie will analyze inventory adjustments, waste logs, and supplier prices to find the root cause).

2. Operational Commands​

Execute tasks without navigating menus.

  • "86 the Calamari for tonight." (Marks item as out of stock).
  • "Update the lunch special price to $12.99."
  • "Open the patio section."
  • "Approve shift swap for Sarah."

3. Predictive Insights​

Gennie proactively alerts you to anomalies or opportunities.

  • Labor Alerts: "You are approaching overtime for 3 staff members. I recommend cutting 2 servers by 3 PM."
  • Inventory Anomalies: "Usage of Mozzarella is 20% higher than sales variance suggests. Potential theft or over-portioning detected."
  • Weather Impact: "Heavy rain forecast for tomorrow. I suggest reducing prep pars by 15%."

Integration with Real-Time Data​

Gennie uses the ClickHouse Analytics Engine to provide answers in milliseconds. Unlike traditional chatbots that use cached data, Gennie queries your live transaction stream instantly.

Drill-Down Requests​

When Gennie provides an answer, you can follow up:

You: "What were sales yesterday?" Gennie: "$4,502.50, up 12% from last week." You: "Break it down by category." Gennie: "Food: $3,200, Bar: $1,100, Merch: $202.50. Bar sales are trending up." You: "Which server sold the most wine?" Gennie: "Michael S. sold $450 in wine (15 bottles)."

Privacy & Security​

Gennie only has access to your restaurant's data. All financial queries are protected by your role permissions.

  • Managers: Can see sales/labor.
  • General Managers: Can see P&L.
  • Owners: Full access.
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Gennie learns from your corrections. If she misinterprets a menu item ("Burger" vs "Berger"), you can say "I meant the Classic Burger", and she will remember for next time.

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