Staff Overview
Manage your workforce across all locations.
Overview
The Staff Overview provides visibility into your entire workforce, including employee directories, labor costs, scheduling, and performance metrics across all locations.
Employee Directory
Organization-Wide View
┌─────────────────────────────────────────────────────────────────┐
│ EMPLOYEE DIRECTORY 568 Employees │
├─────────────────────────────────────────────────────────────────┤
│ │
│ 🔍 Search by name, email, role... [All Locations ▼] [Active]│
│ │
│ BY LOCATION │
│ ─────────────────────────────────────────────────────────── │
│ Downtown SF 78 employees FOH: 42 BOH: 32 Mgmt: 4 │
│ Oakland 65 employees FOH: 35 BOH: 26 Mgmt: 4 │
│ Phoenix 72 employees FOH: 38 BOH: 30 Mgmt: 4 │
│ Portland 58 employees FOH: 30 BOH: 24 Mgmt: 4 │
│ ... │
│ │
│ BY ROLE │
│ ─────────────────────────────────────────────────────────── │
│ Servers 186 | Line Cooks 124 │
│ Bartenders 64 | Prep Cooks 48 │
│ Hosts 42 | Dishwashers 36 │
│ Bussers 32 | Management 36 │
│ │
└─────────────────────────────────────────────────────────────────┘
Employee Details
Click any employee for:
| Section | Information |
|---|---|
| Profile | Name, contact, photo |
| Employment | Role, location, hire date, status |
| Schedule | Current and upcoming shifts |
| Hours | YTD hours worked |
| Performance | Sales (if applicable), metrics |
| Documents | Certifications, I-9, etc. |
Cross-Location Employees
Track employees who work at multiple locations:
| Employee | Primary Location | Other Locations | This Week |
|---|---|---|---|
| Sarah M. | Downtown SF | Oakland | DT: 24hrs, Oak: 8hrs |
| Mike T. | Oakland | Downtown SF | Oak: 32hrs, DT: 8hrs |
| Jessica R. | Phoenix | Scottsdale | Phx: 28hrs, Sco: 12hrs |
Labor Cost Analysis
Organization Summary
┌─────────────────────────────────────────────────────────────────┐
│ LABOR COST This Pay Period │
├─────────────────────────────────────────────────────────────────┤
│ │
│ TOTAL LABOR: $226,153 │
│ AS % OF REVENUE: 31.2% Target: 30.0% │
│ │
│ █████████████████████████████████░░░░░░░░░░░░░░░░░░░ │
│ ▲ │
│ Target │
│ │
│ BY CATEGORY │
│ ─────────────────────────────────────────────────────────── │
│ FOH Regular $98,420 13.6% │
│ FOH Overtime $4,890 0.7% ⚠ 15% over budget │
│ BOH Regular $95,840 13.2% │
│ BOH Overtime $3,850 0.5% │
│ Management $23,153 3.2% │
│ │
└─────────────────────────────────────────────────────────────────┘
Labor by Location
| Location | Labor $ | Labor % | vs Target | OT Hours |
|---|---|---|---|---|
| Downtown SF | $48,280 | 34.2% | ⚠ +4.2pts | 82 |
| Oakland | $42,150 | 31.2% | ⚠ +1.2pts | 45 |
| Phoenix | $38,420 | 29.2% | ✓ -0.8pts | 28 |
| Portland | $35,840 | 30.1% | ≈ +0.1pts | 32 |
| Seattle | $33,280 | 28.8% | ✓ -1.2pts | 24 |
Labor Cost Trends
Labor % by Week (Last 8 Weeks)
35% ┤ ╭─╮
│ ╭───╯ ╰────╮
32% ┤ ╭────╯ ╰────╮
│ ╭────╯ ╰───╮
30% ┼───────╯ ╰───── Target
│
28% ┤
W1 W2 W3 W4 W5 W6 W7 W8
Overtime Analysis
| Location | OT Hours | OT Cost | % of Labor | Top OT Employees |
|---|---|---|---|---|
| Downtown | 82 | $3,280 | 6.8% | J. Smith (12), M. Lee (10) |
| Oakland | 45 | $1,800 | 4.3% | R. Garcia (8), S. Kim (7) |
| Phoenix | 28 | $1,120 | 2.9% | T. Brown (6) |
Schedule Overview
Organization Schedules
View schedules across all locations:
┌─────────────────────────────────────────────────────────────────┐
│ SCHEDULES Week of Jan 20 │
├─────────────────────────────────────────────────────────────────┤
│ │
│ LOCATION SCHEDULED HRS OPEN SHIFTS COVERAGE │
│ ─────────────────────────────────────────────────────────── │
│ Downtown SF 892 2 98% ✓ │
│ Oakland 784 5 94% ⚠ │
│ Phoenix 856 0 100% ✓ │
│ Portland 698 3 96% ✓ │
│ Seattle 682 4 95% ⚠ │
│ │
│ TOTAL 3,912 14 96.6% │
│ │
│ ⚠ Oakland needs 2 servers for Sat night │
│ ⚠ Seattle needs 1 line cook for Sun brunch │
│ │
└─────────────────────────────────────────────────────────────────┘
Coverage Alerts
Get notified about scheduling issues:
| Alert Type | Trigger | Action |
|---|---|---|
| Understaffed | Coverage < 90% | Urgent notification |
| Open Shifts | Unfilled 48hrs before | Manager alert |
| Overtime Risk | Employee at 35+ hours | Schedule warning |
| Compliance | Break/rest violations | Immediate flag |
Schedule vs Actual
Compare scheduled hours to actual:
| Location | Scheduled | Actual | Variance | Cost Impact |
|---|---|---|---|---|
| Downtown | 892 | 924 | +32 (+3.6%) | +$1,280 |
| Oakland | 784 | 798 | +14 (+1.8%) | +$560 |
| Phoenix | 856 | 842 | -14 (-1.6%) | -$560 |
Performance Metrics
Server Performance (FOH)
| Server | Location | Sales | Tips | Avg Check | Covers |
|---|---|---|---|---|---|
| Sarah M. | Downtown | $18,420 | $3,684 | $94.67 | 195 |
| Mike T. | Oakland | $16,840 | $3,368 | $87.33 | 193 |
| Jessica R. | Phoenix | $15,920 | $3,184 | $81.67 | 195 |
| ... |
Kitchen Performance (BOH)
| Metric | Downtown | Oakland | Phoenix | Best |
|---|---|---|---|---|
| Avg Ticket Time | 12.4 min | 14.2 min | 11.8 min | Phoenix |
| Orders/Cook/Hr | 8.2 | 7.5 | 8.6 | Phoenix |
| Remake Rate | 1.8% | 2.4% | 1.5% | Phoenix |
| Food Waste % | 4.2% | 4.8% | 3.8% | Phoenix |
Performance Comparison
┌─────────────────────────────────────────────────────────────────┐
│ TOP PERFORMERS This Month │
├─────────────────────────────────────────────────────────────────┤
│ │
│ 🏆 SERVERS (by Sales per Hour) │
│ ─────────────────────────────────────────────────────────── │
│ 1. Sarah M. (Downtown) $245/hr │
│ 2. Chris P. (Phoenix) $238/hr │
│ 3. Mike T. (Oakland) $232/hr │
│ │
│ 🏆 LINE COOKS (by Ticket Time) │
│ ─────────────────────────────────────────────────────────── │
│ 1. David L. (Phoenix) 10.2 min avg │
│ 2. Maria S. (Downtown) 11.4 min avg │
│ 3. James W. (Seattle) 11.8 min avg │
│ │
│ 🏆 LOCATIONS (by Labor Efficiency) │
│ ─────────────────────────────────────────────────────────── │
│ 1. Phoenix Central 28.1% labor cost │
│ 2. Seattle 28.8% labor cost │
│ 3. Portland 30.1% labor cost │
│ │
└─────────────────────────────────────────────────────────────────┘
Role Management
Organization Roles
| Role | Count | Avg Wage | Permissions |
|---|---|---|---|
| Server | 186 | $15.50/hr + tips | Orders, payments |
| Bartender | 64 | $16.00/hr + tips | Bar orders, payments |
| Line Cook | 124 | $18.50/hr | Kitchen operations |
| Manager | 36 | Salary | Full location access |
Cross-Location Roles
Employees certified to work at multiple locations:
| Role | Certified Count | Available for Fill-In |
|---|---|---|
| Server | 42 | 28 this week |
| Bartender | 18 | 12 this week |
| Line Cook | 24 | 16 this week |
| Manager | 12 | 8 this week |
Compliance Dashboard
Compliance Metrics
| Category | Status | Details |
|---|---|---|
| I-9 Verification | ✓ 100% | All employees verified |
| Food Handler Certs | ⚠ 98% | 12 expiring within 30 days |
| Alcohol Service | ✓ 100% | All bartenders certified |
| Break Compliance | ⚠ 96% | 8 violations this week |
| Minor Work Hours | ✓ 100% | All within legal limits |
Expiring Certifications
| Employee | Certification | Expiration | Location |
|---|---|---|---|
| J. Smith | Food Handler | Jan 28 | Downtown |
| M. Garcia | TIPS Alcohol | Jan 30 | Oakland |
| S. Lee | Food Handler | Feb 5 | Phoenix |
Reports
Available Staff Reports
| Report | Description | Frequency |
|---|---|---|
| Labor Summary | Hours and costs by location | Daily/Weekly |
| Overtime Report | OT hours and costs | Weekly |
| Performance Report | Sales/metrics by employee | Weekly |
| Turnover Report | Hires, terms, turnover rate | Monthly |
| Compliance Report | Certifications, violations | Monthly |
| Scheduling Variance | Scheduled vs actual | Weekly |
Scheduled Reports
Set up automatic delivery:
- Go to Reports > Scheduled
- Select report type
- Set frequency and recipients
- Choose format (PDF, Excel)
Best Practices
- Review labor daily - Catch overtime before it happens
- Track cross-location staff - Maximize flexibility
- Monitor compliance - Stay ahead of expiring certs
- Benchmark locations - Share best practices
- Address overtime - Investigate root causes
- Recognize top performers - Motivation matters
Related Guides
- Manager Staff Guide - Day-to-day staff management
- Financial Management - Labor cost analysis
- Multi-Location Management - Location hierarchy