Attract Mode Configuration

Configure engaging idle screens to attract customers to your self-service kiosks.

What is Attract Mode?

Attract mode is the idle screen display when no customer is using the kiosk. It serves to:

Purpose	Description
Attract attention	Draw customers to the kiosk
Promote items	Highlight specials and featured items
Brand reinforcement	Display brand messaging
Wayfinding	Help customers find the kiosk

Attract Mode Types

Video Attract

Full-screen video loop for maximum engagement:

┌─────────────────────────────────────────────────────────────────┐
│                                                                  │
│                                                                  │
│                    ┌─────────────────────┐                      │
│                    │                     │                      │
│                    │    VIDEO PLAYER     │                      │
│                    │                     │                      │
│                    │  [Promo Video Loop] │                      │
│                    │                     │                      │
│                    └─────────────────────┘                      │
│                                                                  │
│                    TAP TO START ORDERING                        │
│                                                                  │
└─────────────────────────────────────────────────────────────────┘

Best for: High-traffic locations, brand-focused displays

Slideshow Attract

Rotating images with smooth transitions:

┌─────────────────────────────────────────────────────────────────┐
│                                                                  │
│  ┌─────────────────────────────────────────────────────────┐   │
│  │                                                          │   │
│  │              [Image: Featured Burger]                    │   │
│  │                                                          │   │
│  │              NEW SMOKY BBQ BURGER                        │   │
│  │                   $12.99                                  │   │
│  │                                                          │   │
│  └─────────────────────────────────────────────────────────┘   │
│                                                                  │
│                    ○ ● ○ ○ ○  (slide indicators)               │
│                                                                  │
│                    TAP ANYWHERE TO ORDER                        │
│                                                                  │
└─────────────────────────────────────────────────────────────────┘

Best for: Promoting multiple items, limited marketing content

Interactive menu preview with category browsing:

┌─────────────────────────────────────────────────────────────────┐
│                         WELCOME                                  │
│                                                                  │
│  ┌──────────┐  ┌──────────┐  ┌──────────┐  ┌──────────┐       │
│  │  BURGERS │  │  CHICKEN │  │  SIDES   │  │  DRINKS  │       │
│  │   [img]  │  │   [img]  │  │   [img]  │  │   [img]  │       │
│  │   $8.99+ │  │   $9.99+ │  │   $3.99+ │  │   $2.49+ │       │
│  └──────────┘  └──────────┘  └──────────┘  └──────────┘       │
│                                                                  │
│               TODAY'S SPECIAL: 20% OFF COMBOS                   │
│                                                                  │
│                    TAP TO START ORDERING                        │
│                                                                  │
└─────────────────────────────────────────────────────────────────┘

Best for: QSR environments, price-conscious customers

Animated Attract

Motion graphics with dynamic elements:

Best for: Premium locations, brand differentiation

Configuration

Access Attract Mode Settings

Go to Platform Portal > Devices > Kiosks
Select the kiosk to configure
Click Attract Mode tab

Basic Settings

Setting	Description	Default
Attract Type	Video, Slideshow, Menu Preview, Animated	Slideshow
Idle Timeout	Seconds before attract mode starts	60
Auto-Resume	Return to attract after incomplete order	On
Resume Timeout	Seconds to wait before auto-resume	120

Content Settings

Video Configuration

Setting	Description	Recommended
Video URL	CDN URL for video file	Use R2 storage
Video Format	MP4, WebM	MP4 (H.264)
Resolution	Video dimensions	1080p or 4K
Loop	Repeat video continuously	On
Muted	Play without sound	On (recommended)
Fallback Image	Display if video fails	Required

{
  "type": "video",
  "video_url": "https://cdn.restaurantrevolution.ai/media/attract.mp4",
  "fallback_image": "https://cdn.restaurantrevolution.ai/media/attract-fallback.jpg",
  "muted": true,
  "loop": true
}

Slideshow Configuration

Setting	Description	Recommended
Images	Array of image URLs	3-7 images
Duration	Seconds per slide	5-8 seconds
Transition	Fade, slide, zoom	Fade
Transition Duration	Transition time	500ms
Random Order	Shuffle slides	Off

{
  "type": "slideshow",
  "slides": [
    {
      "image_url": "https://cdn.../slide1.jpg",
      "title": "New BBQ Burger",
      "subtitle": "$12.99",
      "duration": 6
    },
    {
      "image_url": "https://cdn.../slide2.jpg",
      "title": "Fresh Salads",
      "subtitle": "Starting at $8.99",
      "duration": 6
    }
  ],
  "transition": "fade",
  "transition_duration_ms": 500
}

Scheduling

Time-Based Content

Display different content at different times:

{
  "schedules": [
    {
      "name": "Breakfast",
      "start_time": "06:00",
      "end_time": "10:30",
      "content": {
        "type": "slideshow",
        "slides": [/* breakfast slides */]
      }
    },
    {
      "name": "Lunch",
      "start_time": "10:30",
      "end_time": "14:00",
      "content": {
        "type": "slideshow",
        "slides": [/* lunch specials */]
      }
    },
    {
      "name": "Happy Hour",
      "start_time": "16:00",
      "end_time": "19:00",
      "content": {
        "type": "video",
        "video_url": "https://cdn.../happy-hour.mp4"
      }
    },
    {
      "name": "Default",
      "start_time": "00:00",
      "end_time": "23:59",
      "priority": -1,
      "content": {
        "type": "slideshow",
        "slides": [/* default slides */]
      }
    }
  ]
}

Day-Based Content

Different content for different days:

Day	Content Type	Notes
Monday-Thursday	Standard menu slideshow	Regular promotions
Friday-Saturday	Video with specials	Weekend promotions
Sunday	Brunch-focused slideshow	Brunch specials

Call-to-Action (CTA)

CTA Configuration

{
  "cta": {
    "enabled": true,
    "text": "TAP TO START ORDERING",
    "position": "bottom",
    "style": {
      "background_color": "#FF6B00",
      "text_color": "#FFFFFF",
      "font_size": "24px",
      "animation": "pulse"
    },
    "secondary_text": "Order ahead, skip the line!"
  }
}

CTA Positions

Position	Description	Use Case
`bottom`	Bottom center	Most common
`bottom_right`	Lower right corner	With video content
`overlay`	Semi-transparent overlay	Minimal design
`floating`	Animated floating button	High engagement

CTA Animations

Animation	Description
`none`	Static button
`pulse`	Gentle pulsing effect
`bounce`	Bouncing animation
`glow`	Glowing border effect
`shake`	Attention shake (use sparingly)

Promotional Content

Featured Items

Display promoted menu items:

{
  "featured_items": {
    "enabled": true,
    "items": [
      {
        "menu_item_id": "item-burger-bbq",
        "badge": "NEW",
        "badge_color": "#FF0000"
      },
      {
        "menu_item_id": "item-combo-family",
        "badge": "BEST VALUE",
        "badge_color": "#00AA00"
      }
    ],
    "display_price": true,
    "display_description": false
  }
}

Limited-Time Offers

{
  "limited_time_offer": {
    "enabled": true,
    "title": "LIMITED TIME",
    "message": "20% OFF All Combos",
    "end_date": "2026-01-31",
    "countdown": true,
    "background_image": "https://cdn.../lto-bg.jpg"
  }
}

Accessibility in Attract Mode

Accessibility Settings

Setting	Description	Default
Reduce Motion	Disable animations	System preference
High Contrast CTA	Enhanced CTA visibility	On
Audio Description	Voice description of content	Off
Large Text Mode	Larger CTA and text	Off

Accessibility Icon

Always display accessibility icon in attract mode:

{
  "accessibility_icon": {
    "enabled": true,
    "position": "bottom_left",
    "action": "open_accessibility_menu"
  }
}

Analytics

Attract Mode Metrics

Track attract mode effectiveness:

Metric	Description
Impressions	Times attract mode displayed
Taps	Customer interactions
Conversion Rate	Taps that led to orders
Average View Duration	Time before interaction
Bounce Rate	Taps with no order started

Viewing Analytics

Go to Platform Portal > Analytics > Kiosk
Select Attract Mode Performance
View by:
- Time period
- Content type
- Individual kiosk
- Content piece (slide/video)

Content Best Practices

Image Guidelines

Aspect	Recommendation
Resolution	1920x1080 minimum (1080p)
Format	JPG for photos, PNG for graphics
File Size	Under 500KB (optimized)
Aspect Ratio	Match kiosk screen (usually 16:9)
Text on Images	Large, readable, high contrast

Video Guidelines

Aspect	Recommendation
Resolution	1080p or 4K
Format	MP4 (H.264)
Duration	15-30 seconds loop
Audio	Optional, mute by default
File Size	Under 50MB
Frame Rate	30fps

Content Tips

Keep it simple: Clear, focused messaging
Show food: Appetizing food imagery drives orders
Include prices: Customers want to know cost
Update regularly: Fresh content maintains interest
Test on device: Verify appearance on actual kiosk

Troubleshooting

Content Not Displaying

Issue	Solution
Video won't play	Check format (MP4/H.264), verify URL accessible
Images not loading	Verify CDN URL, check CORS settings
Wrong content showing	Check schedule configuration, verify timezone
Content cached	Clear kiosk cache, update content version

Performance Issues

Issue	Solution
Slideshow stuttering	Reduce image size, check network
Video lag	Lower resolution, use local caching
Slow transitions	Reduce transition duration
Memory issues	Limit number of slides (max 10)

Attract Mode Not Starting

Verify idle timeout setting
Check for stuck orders in system
Verify kiosk software version
Restart kiosk application

Kiosk Setup - Initial kiosk configuration
Kiosk Management - Managing kiosk operations
Accessibility - ADA compliance settings
Troubleshooting - Common kiosk issues

What is Attract Mode?​

Attract Mode Types​

Video Attract​

Slideshow Attract​

Menu Preview Attract​

Animated Attract​

Configuration​

Access Attract Mode Settings​

Basic Settings​

Content Settings​

Video Configuration​

Slideshow Configuration​

Scheduling​

Time-Based Content​

Day-Based Content​

Call-to-Action (CTA)​

CTA Configuration​

CTA Positions​

CTA Animations​

Promotional Content​

Featured Items​

Limited-Time Offers​

Accessibility in Attract Mode​

Accessibility Settings​

Accessibility Icon​

Analytics​

Attract Mode Metrics​

Viewing Analytics​

Content Best Practices​

Image Guidelines​

Video Guidelines​

Content Tips​

Troubleshooting​

Content Not Displaying​

Performance Issues​

Attract Mode Not Starting​

Related Guides​